Terms of Service

Agreement to Terms

By accessing and using Certean's website and services ("Services"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Description of Service

Certean provides compliance management platform services that help organizations manage regulatory compliance, monitor regulatory changes, and streamline compliance workflows. Our Services include:

• Regulatory monitoring and intelligence
• Compliance management tools and dashboards
• Document management and workflow automation
• Analytics and reporting capabilities
• Integration services and APIs
• Expert consultation and support

User Accounts and Registration

To access certain features of our Services, you may be required to register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain the security of your account credentials
• Promptly update your account information if it changes
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

You are responsible for safeguarding your password and all activities that occur under your account.

Acceptable Use Policy

You agree not to use our Services for any unlawful purpose or in any way that could damage, disable, overburden, or impair our Services. Prohibited activities include:

• Violating any applicable laws or regulations
• Infringing on intellectual property rights
• Transmitting malicious code or conducting security attacks
• Attempting to gain unauthorized access to our systems
• Interfering with other users' use of the Services
• Using the Services for competitive intelligence gathering
• Reverse engineering or attempting to extract source code

Intellectual Property Rights

The Services and their original content, features, and functionality are and will remain the exclusive property of Certean and its licensors. The Services are protected by copyright, trademark, and other laws.

You retain ownership of any data, information, or content you submit to our Services. By submitting content, you grant us a license to use, store, and process such content solely for the purpose of providing our Services.

Payment Terms

If you purchase our paid Services, the following terms apply:

• Fees are based on your selected service plan and usage
• Payment is due according to your billing cycle
• All fees are non-refundable unless otherwise stated
• We may change our fees with advance notice
• Failure to pay may result in service suspension or termination
• You are responsible for all taxes related to your use of the Services

Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. You acknowledge that you have read and understood our Privacy Policy.

Service Availability and Modifications

We strive to provide reliable Services but cannot guarantee uninterrupted availability. We reserve the right to:

• Modify, suspend, or discontinue any aspect of the Services
• Impose limits on certain features or restrict access
• Perform maintenance that may temporarily affect service availability
• Update these Terms of Service with reasonable notice

Disclaimers and Limitation of Liability

Disclaimer: The Services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the Services will be error-free or uninterrupted.

IMPORTANT REGULATORY DISCLAIMER: Although Certean provides vital compliance information to our customers, including regulatory updates, standard changes, and other requirements, we are in no way responsible for the decisions or actions taken by customers based on this information or by any missing information in the service. Customers remain solely responsible for their own compliance decisions and any consequences thereof, including but not limited to fines, penalties, market withdrawals, or other regulatory actions. The information provided through our Services is for informational purposes only and should not be considered as legal or regulatory advice. Customers must conduct their own due diligence and consult with appropriate legal and regulatory experts before making any compliance-related decisions.

Limitation of Liability: To the fullest extent permitted by law, Certean shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly. This includes, without limitation, any liability for regulatory fines, penalties, market withdrawals, or other consequences arising from customer decisions based on information provided through our Services or from any missing or incomplete information.

Termination

Either party may terminate this agreement at any time:

• You may terminate by discontinuing use of the Services
• We may terminate for breach of these Terms or for any reason with notice
• Upon termination, your right to use the Services ceases immediately
• We may delete your account and data according to our data retention policy

Provisions that by their nature should survive termination shall survive, including intellectual property rights, disclaimer of warranties, and limitation of liability.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or your use of the Services shall be resolved through binding arbitration or in the courts of competent jurisdiction, as specified in your service agreement.

Contact Information

If you have any questions about these Terms of Service, please contact us: